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Support | SimNet Wireless
(512) 859-5047 (Text Only)


Speed Test

Contact Support

(833) 374-6638

For Faster Support

Text: (512) 859-5047

Our Support hours are:
Monday – Friday: 8am – 9pm
Saturday – Sundays:  9am – 3pm

Pay Your Bill

(833) 374-6638

Text: (512) 859-5047

Setup Guides

Text: (512) 859-5047

More Resources

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How do I get service?

SimNet Wireless provides internet access using cell tower networks. You’ll purchase a modem from us and we will ship it out activated and ready to use with service from the carrier we determine will work best at your location.

Can this be used for a business?

Absolutely, this service can be used for a home or business.

How much does it cost?

To get started, you will need to purchase the modem from our website, the price includes the first month of service and the one time $35.00 activation fee. The service is then $95.00 plus tax per month with credit card autopay.

How does the free 7-day trial work?

We have a 7-day risk free return policy. If you order the service and things don’t work out, simply contact us within the trial period for a full refund.

What speeds should I expect?

We cannot guarantee any speeds, but we have seen download speeds as high as 80mbps and upload speeds as high as 40mbps. It all depends on how far you are from the tower you are connected to and the amount of congestion there is on that tower. If your speeds are not good, then you may be on the outside of the signal from that tower, as congestion is typically temporary. If this is the case, refer to the FAQ on how to get the best speeds. Averages are between 15-25mbps down.

How does installation work?

Installation can be as easy as simply plugging in the modem and using it. This is the best-case scenario, and in a lot of cases this is all that’s necessary. Should you be on the outside of the range of the cell signal, refer to the FAQ “What can I do to make sure I’m getting the best speeds available?”. To get the most out of your modem speeds, you can install an outdoor antenna or cell booster.

Get The Speeds You Need at a Price You Can Afford

Rural High Speed Internet